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For over a year now, low vehicle inventory has challenged dealers to think outside the box. Creativity is surely welcomed, but let’s not forget about

Scheduling appointments online

It should go without saying that one of dealers’ top goals for their business is sustainable, long-term profitability. While the day-to-day rush of dealership operations

New text message alert on mobile phone

A medium as simple as texting still drives customer experience. Make sure you're not only offering a texting option, but also sending the right texts.

Woman doing repairs and diagnose with mobile at auto repair shop

As a customer of other businesses, would you rather: Wait in the restaurant or get a text on your phone when your table is ready?

Man checking in at the airport via kiosk

More and more retailers are using technology that allows customers to check in and out quickly, without the need to meet with someone face-to-face. While

Mobile phone with QR code

QR (short for Quick Response) codes have been around since 1994; however, it wasn’t until almost three decades later they became more of a solution