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Protecting the Omnichannel Buying Experience with Effective Verification Tools

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The US economy entering 2023 was much more strained compared to even the early days of the pandemic just a few short years ago. Inflation

Build a Better Implementation Process

Implementing a new process or software is never easy. You’re altering your staff’s daily routines and they might not understand why changes are needed in

Old Model T car next to a fence

Lessons from a Trip Down Memory Lane

The legacy of the automotive industry is one of triumph and progression. One thing that comes to mind is the evolution of manufacturing. It’s hard

Woman cleaning desk

Spring Cleaning: De-clunking and De-cluttering in F&I

A year in the life of a dealership is a long time, but it can pass quickly. Before you know it, another fiscal year begins,

Electric vehicle charging

EVs and Expectations

The strong pipeline of new EV model launches in the next 24 months will create more options for consumers. With those EVs comes changing customer

Process map

The Value of Building a Better F&I Process

If you ask any GSM “What is your sales process?”, they will likely respond with 20 steps each salesperson is trained to complete every single