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Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,

More and more retailers are using technology that allows customers to check in and out quickly, without the need to meet with someone face-to-face. While

If numbers, data, and equations excite you, you might work in the business office. Day in and day out, you live in a world of

If you ask any GSM “What is your sales process?”, they will likely respond with 20 steps each salesperson is trained to complete every single

There are many reasons why a dealership invests in a digital solution for their F&I department – to cut down on paper, increase efficiency, maintain