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Sleighing the Reporting Game: Digitizing Your Business Office

The enchantment of the holiday season is undeniable. As the living room fireplace crackles with life, its warmth greets you with a cozy embrace. Fresh

Stopwatch laid on a pile of papers and calendar

Three Parts and Service Steps for Success in the New Year

Starting the new year in a good place begins by evaluating current utilization, performance, and profitability. Once you understand your current position, you can move

desking keyboard hotkeys

Tips and Tricks for Desking

Navigate the Desking application easier with these tricks.

desking keyboard hotkeys

Tips and Tricks for Desking

Navigate the Desking application easier with these tricks.

Woman cleaning desk

Spring Cleaning: De-clunking and De-cluttering in F&I

A year in the life of a dealership is a long time, but it can pass quickly. Before you know it, another fiscal year begins,

Stack of hands

Embrace Your Team in F&I

As an F&I manager, you might feel like a one-man show. Even if you are one of multiple F&I managers at your dealership, much of

car salesman working with a couple

Transparency in Aftermarket Sales

Understanding aftermarket products has long been a challenge for car buyers. A 2017 report from the FTC found that add-on products were the biggest source

Signing on tablet

A Better Signing Experience

“I love doing paperwork. Hand signing that thick stack of forms, document by document, was the most exciting part of my car buying experience. I

Electric vehicle charging

EVs and Expectations

The strong pipeline of new EV model launches in the next 24 months will create more options for consumers. With those EVs comes changing customer

Process map

The Value of Building a Better F&I Process

If you ask any GSM “What is your sales process?”, they will likely respond with 20 steps each salesperson is trained to complete every single

Customer signing documents on docuPAD

Leverage Technology in F&I to Increase Revenue

There are many reasons why a dealership invests in a digital solution for their F&I department – to cut down on paper, increase efficiency, maintain