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How healthy is your heart? Not your physical one; but the heart of your dealership – the business office? You might not know the answer,…
I often tell people, “our world will not be the same in two years as it is today.” And that is abundantly clear in our…
Every day, millions of consumers buy products online. Whether it’s Amazon, your local grocery store, or a nation-wide chain, each time you buy online you’re…
Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,…
