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Frustrated Customers, Overloaded Employees: The True Cost of Outdated Scheduling

Since hanging up my hat as a service advisor in 2005, I can’t help but notice how little has changed in the way dealerships handle

The Future is Here, and It’s Powered by AI

The world changed forever in 1983. Most people weren’t ready for the internet revolution. In 2025, we’re on the brink of another technological revolution.

ERA-IGNITE Keyboard Shortcuts

ERA-IGNITE Keyboard Shortcuts (With Printable Reference Sheet)

Keyboard shortcuts can do wonders for your everyday tasks. Here’s an updated list of the most common shortcuts in ERA-IGNITE.

5 Ways to Build a Culture of Cybersecurity

Cybercrime losses surged to $12.5 billion in 2023. Invest in security software, strong passwords, training, communication, and reliable partners to protect your business.

Ghost on large laptop with other smaller computer users sitting at desks nearby

Avoid Cybersecurity Nightmares this Spooky Season

Seemingly unpopular opinion: I am not a scary movie fan. My rationale – and excuse – for avoiding scary movies has always been that I

Lock It Down: Mastering Strong Password Management

Keeping your passwords strong and secure is key to locking down your dealership’s digital assets. Thankfully, there are steps you and your dealership can take

Who is your cyber nemesis?

It seems like every week there’s a new foe to your cybersecurity. In 2023, over 72 percent of businesses worldwide were affected by ransomware attacks.

What an Effective Cyber Team Looks Like

Having an effective cyber team in place makes all the difference in whether your dealership falls victim to a cyberattack, but what does this kind

Cybersecurity: Then and Now

While the first computer went online in 1945, the first recorded cyberattack wasn’t until 1970. And the word cybersecurity wasn’t even added to the dictionary

encrypted computer code

Why Cybercriminals Target Dealerships

Dealerships are prime targets for cyber attacks and many auto dealers fail to realize the gravity of this truth. Some consider cybersecurity as just another

Digital padlock

The FTC Safeguards Rule Amendments + You + Reynolds… What You Need to…

Update: The FTC announced an extension of six months to the amendments of the Safeguards Rule. The amendments will not take effect until June 9,

Cyber security

Are you doing enough to prevent cyberattacks?

Theft is a crime as old as time. And as information has become more digital, and more valuable, criminals have developed ways to steal it.