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Avoid Cybersecurity Nightmares this Spooky Season

Ghost on large laptop with other smaller computer users sitting at desks nearby

Seemingly unpopular opinion: I am not a scary movie fan. My rationale – and excuse – for avoiding scary movies has always been that I

The Power of Personalization: How Direct Mail Can Transform Your Marketing

Consumers spend less time than ever inside dealerships, which means your window to communicate value has drastically narrowed. Customers today begin their search for service

5 Ways to Build a Culture of Cybersecurity

Cybercrime losses surged to $12.5 billion in 2023. Invest in security software, strong passwords, training, communication, and reliable partners to protect your business.

Robot hand fist bumping a human hand in a collaborative way

The Benefits of AI: Perfecting the Chat-to-Sales Hand-off

Over the last year, artificial intelligence (AI) has made headlines; and although it’s not necessarily new, it’s worth revisiting every so often to really consider

Gym equipment

New Year, New Personal Best

With the new year comes new opportunities for change. It’s time to reflect on the year past and look to the future, with goals for

New Year, New Fixed Operations: Prioritizing Customer Experience

That “new year, new me” mantra is difficult enough to achieve on a personal level, let alone an organizational one. As the holiday season comes