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Offering Rideshares in Service: Easy as 1, 2, 3

Person in car holding phone with rideshare app.

Your customers are looking for a service experience that accommodates their needs. Think about an alternative option offering rideshares.

man using tablet in the service drive

5 Steps to Successfully Implement Technology in Service

Upgrading to new technology in service can feel like a huge undertaking for everyone involved – the users, service management, and even the dealer. A

Customer incoming message

There’s No Ghosting in Automotive

Have you or your sales team ever been ghosted by a customer? Being left with no response can be frustrating, especially when it can happen

Abstract highway

4 (+1) Car Buying Trends Setting the Pace

I wrote about upcoming car buying trends just shy of one year ago. Since then, those trends are still front and center. In fact, new

Man that is blindfolded

True Story: Buying Blindfolded

Every day, millions of consumers buy products online. Whether it’s Amazon, your local grocery store, or a nation-wide chain, each time you buy online you’re

Interview portraits with Reynolds dealers

Retail Anywhere: Helping Dealers Across the Board

The automotive market is always evolving. Customers expect a top of the line buying experience not only at the dealership, but at home, the office,

Dice spelling out of stock

Transparency In Sales: Selling During an Inventory Shortage

After years of decreasing profit margins, dealerships everywhere are selling vehicles at prices well above MSRP due to inventory scarcity. Even used vehicles are catching

Wooden blocks built to spell the word trust

Transparency in Sales: How To Build Trust from the Start

For many consumers, dealerships are viewed as untrustworthy, often due to past experiences. Companies like Carvana and Vroom push this perception daily with over-the-top commercials

People walking by vehicle

4 Car Buying Trends You Need to Know

Nobody saw 2020 coming. It flipped our world upside down in a matter of days, and some of us are still trying to put our