Enjoying what you’re reading? Sign up now.

Subscribe
Search

The Pizza Playbook – What Ordering Pizza Teaches Us About F&I

Pizza in a pan

For as long as I can remember, my family had “pizza night” every week. Without fail, every Friday evening we’d all gather around the computer

NADA 2025: 3 Reasons Why Reynolds is the Most Excited We’ve Ever Been

Reynolds and Reynolds President, Chris Walsh, shares three reasons why he’s more excited for NADA 2025 than ever before.

Image of a virus.

Does your S-P-G have the F-L-U?

Are you service pricing guides fully utilized or have they come down with the flu?

group of young people looking at phones in their hands

What Gen Z Wants from a Dealership Experience

Your dealership doesn’t have to do anything far-fetched to capture the attention and loyalty of Gen Z customers.

Green toy car with a bow on top

7 Automotive Retail Trends to Watch for This Holiday Season

As you develop your marketing strategy for one of the craziest sales periods of the year, here’s a few things to keep in mind:

three illustrated figures holding up a bullhorn with an text icon coming out of it

Dealer Success: Direct, Tangible, and Valuable Communication

Letters from happy dealers are our favorite reading material. Find a comfortable seat, fill up your coffee, and read on.

illustration on a man hugging his car

The Secret to Customer Retention

With little control over current inventory levels, you need to look closely at what a modern car buying process feels like from your customers’ perspectives

pumpkin, haunted house, bat, witch hat, and other Halloween icons

Are you Scaring Customers Away with These 4 Practices?

Halloween is a time when we enjoy getting a little bit scared, but when it comes to automotive purchases, your customers won’t be in the

hand holding a phone with an email reminder displayed on it

Service Marketing Scenarios: Why Automated Follow-Ups Work

A problem that seems to plague almost every service drive is what to do when customers decline the services recommended to them.

electric car plugged into a charging station

What Your Customers Want to Know about EVs

Whether a customer is simply curious about EVs or they come to you ready to buy, you have the chance to establish a strong, loyal

two people shaking hands

It’s Nice to Meet You— Marketing to a New Buyer Persona

The past few years have drastically changed what the buyer’s journey looks like, and ultimately what dealerships need to focus on to keep connecting their

3 hands holding up the numbers 1, 2, and 3

Brand Awareness in 3 Steps

Building awareness is the first step in showing potential customers what you have to offer and creating a loyal, profitable relationship with them.

man standing around bear traps in distress

The 7 Deadly Sins of Dealership Marketing

We know what they are – Pride, Envy, Gluttony, Lust, Anger, Greed, and Sloth – but how do they apply to dealership marketing?