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Operating Differently in Sales: How to Align the Online and In-Store Buying Experience
Instead of simply adding online options and hoping for the best, you need to run your sales process differently so you can easily pivot between online and in-store. Learn how.
The 5 Ws to Paint the Recon Picture
When you’re not asking the right questions, you can’t get a full picture of your reconditioning process.
Rapport: The Gateway to Retention
Picture this: a customer comes in to your store to buy a vehicle, they find the one they want, they go through the entire process…
New Year, New Business Office: The Tech You Need to Succeed
Today, technology is at the forefront of all business operations… or is it? Dealerships typically look to technology to improve customer experience and streamline operations…
A/P and A/R: The New Mailing Headaches You Can Avoid
Pause. If you aren’t mailing A/P checks to vendors and A/R statements to customers, this article isn’t for you, because you’ve streamlined your processes and…
Subtract Bad Processes for Positive Cash Flow
If numbers, data, and equations excite you, you might work in the business office. Day in and day out, you live in a world of…