Jessica Quattro
Articles by Jessica Quattro:
Root Canal or Deal Negotiation?
Why is it some car buyers don’t see much of a difference between the two?
Mitigating High Sales Turnover
There has been undeniably high employee turnover across nearly every industry in 2021. The automotive industry has not been spared with of a turnover rate…
The Power of Managing the Now
You have plenty of tools and processes to manage before the sale. Your ad budget is robust, your website showcases your inventory, you capture leads,…
Your CRM is Causing Bad Ripple Effects
Most people have a love-hate relationship with their CRM tool. In fact, Accent says only 13% of sales teams are satisfied with theirs. That’s because…
3 Ways to Train and Retain on a Smartphone
With 67% annual turnover among salespeople, your dealership needs to focus on employee satisfaction and retention. From the very start and throughout their career, push…
Better Handle Prospects From Hello
49% of prospects are walk-ins1. That means half the people coming to your store do not have an appointment and haven’t given you any information…
Bridging the Gap: Identify New Sales Opportunities Between Service and the…
There’s a communication breakdown that’s been plaguing dealerships for years between the sales floor and the service department. When I say communication breakdown, what I’m…
Breathe New Life Into Your Service Marketing
Most dealers know the service department, with its steady flow of jobs and reliable revenue streams, serves as the financial backbone of the dealership. Vehicle…