Jeremy Fleck
Articles by Jeremy Fleck:
Is Cash Still King?
How often do your customers pay for services with cash? It probably doesn’t happen often. Cash is still prominent in some industries, but for automotive,…
Servicing Charge Customers: How one dealership improved the experience.
When you think about the payment process at your dealership, you might think its status quo. However, when it comes to charge accounts, there is…
Are signatures necessary?
The times, they are a-changin’. In October 2017, Mastercard announced it will eliminate all signatures at the point of sale by April 2018. The other three major…