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Eric Thauvette

Eric had 15 years of in-dealership experience as a salesman, F&I Manager, and New and Used Car Sales Manager. He brought his skills to the Reynolds Consulting group in 2015 and helped dealerships succeed through process and system improvements. He consulted on CRM processes and Contact Management.

Articles by Eric Thauvette:

Happy birthday card

Birthday Cards Lead to More Than Well Wishes

A simple birthday card can make a difference. Yet in my experience, most dealerships don’t send birthday cards to customers on a regular basis. Those