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Carl Bennett

Director, Reynolds Consulting Services

Carl Bennett is the vice president of customer success services. This team, under Bennet’s leadership, teaches automotive retailers in the U.S. and Canada how to achieve higher levels of success and better results throughout their dealership. Bennet has spent over 15 years with Reynolds, helping dealerships through training, consulting, and installation roles. Prior to joining Reynolds, Bennett worked in dealerships for 15 years as a general manager, finance director, and sales manager.

Articles by Carl Bennett:

customer speaking with two salesmen in a car dealership

Going Back to Basics: Get Up and Move

Recently, while talking about days gone by, I recalled a lesson I liked using on site. Prior to a scheduled meeting with management, I would

Woman shaking hands

Back to Basics: Tips to Maximize Customer Care

Someone with years of automotive consulting experience once told me, “Show your customers how much you care! Not how much you know.” Of course, knowing