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Gen Z Loyalty: Why Traditional Strategies Aren’t Enough

62 percent of Gen Z consider multiple options even when they have a favorite brand. So how can you keep their extremely important business?

Person looking defeated into a vehicles side window.

True Story: Dream Car Disaster

When I was ready to purchase my first vehicle, I was full of excitement. I thought nothing could bring me down and the only challenge

The Power of Personalization: How Direct Mail Can Transform Your Marketing

Consumers spend less time than ever inside dealerships, which means your window to communicate value has drastically narrowed. Customers today begin their search for service

Autonomous vehicle

3 Ways to Prepare for Autonomous Vehicles

While the future of autonomous vehicles is unknown, you have the ability to control current processes and invest for the future.

High gas prices at the pump

Inflation’s Impact on Service

Due to supply constraints and high demand, we’ve seen vehicle prices skyrocket over the last two years. And now we are also seeing other segments

Abstract highway

4 (+1) Car Buying Trends Setting the Pace

I wrote about upcoming car buying trends just shy of one year ago. Since then, those trends are still front and center. In fact, new

man standing around bear traps in distress

The 7 Deadly Sins of Dealership Marketing

We know what they are – Pride, Envy, Gluttony, Lust, Anger, Greed, and Sloth – but how do they apply to dealership marketing?

Graphic work of parts and service icons

Tips for Making the Most of Rising Gas Prices

While you may not be able to lower gas prices, your service drive has all the tools to make sure that your customers’ vehicles are

Vehicle with popped hood

Closing the Gap on Open Recalls

Right now, over 50 million cars on the road in the U.S. have an open recall, according to CARFAX. Even though the NHTSA requires manufacturers to

Alphabet Soup with a spoon that has ABC in it

ABC’s of Dealership Marketing Pt. 2

In a continuation of our alphabet series, we’ll cover the final letters to ensure that your dealership’s marketing plan has everything it needs to create