Sales and F&I

Why is it some car buyers don’t see much of a difference between the two?

There has been undeniably high employee turnover across nearly every industry in 2021. The automotive industry has not been spared with of a turnover rate…

Online retailing surged in 2020, no surprises there. It’s now a huge part of every sales conversation, as more consumers want pieces of the typical…

Seven years ago, I told the unpleasant story of my first “real” vehicle purchase. But, I learned the warning signs to watch for. Here's a…

If you ask any GSM “What is your sales process?”, they will likely respond with 20 steps each salesperson is trained to complete every single…

Nobody saw 2020 coming. It flipped our world upside down in a matter of days, and some of us are still trying to put our…

You’ve seen more change to your business in the last year than you have the entire past decade. Not only have you had to adapt…

Do you find yourself questioning whether online retailing is really worth the hassle? Be honest, do you secretly hope it’s a trend that passes after…

Gain insight into the massive accessory sales opportunity that is being served up to dealerships on a silver platter.

Shopping for a new or used vehicle online has its perks, such as having access to reviews, the ability to compare prices, and search for…