Sales and F&I
Topics and ideas for improving the car buying experience for customers online, in-store, or both.
Mitigating High Sales Turnover
There has been undeniably high employee turnover across nearly every industry in 2021. The automotive industry has not been spared with of a turnover rate…
5 Steps to Online Retailing
Online retailing surged in 2020, no surprises there. It’s now a huge part of every sales conversation, as more consumers want pieces of the typical…
True Stories: A Better Buying Experience The Second Time Around
Seven years ago, I told the unpleasant story of my first “real” vehicle purchase. But, I learned the warning signs to watch for. Here's a…
The Value of Building a Better F&I Process
If you ask any GSM “What is your sales process?”, they will likely respond with 20 steps each salesperson is trained to complete every single…
4 Car Buying Trends You Need to Know
Nobody saw 2020 coming. It flipped our world upside down in a matter of days, and some of us are still trying to put our…
3 Technology Tips to Help You Adapt to Change
You’ve seen more change to your business in the last year than you have the entire past decade. Not only have you had to adapt…
Online F&I: Worth it or impractical trend?
Do you find yourself questioning whether online retailing is really worth the hassle? Be honest, do you secretly hope it’s a trend that passes after…
Overlanding: The Rising Trend That Will Boost Accessories Sales
Gain insight into the massive accessory sales opportunity that is being served up to dealerships on a silver platter.
True Stories: The Buying Disconnect
Shopping for a new or used vehicle online has its perks, such as having access to reviews, the ability to compare prices, and search for…
Quiz: Are your sales tools helping you adapt?
It’s time to use tools that will help you target future and current customers to find more sales opportunities and close more deals.
