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Sales and F&I

Topics and ideas for improving the car buying experience for customers online, in-store, or both.

The Art of Making Fast, Accurate, and Profitable Inventory Decisions

In the used vehicle world, speed and accuracy are the name of the game. Whether you’re bidding on cars at auction or working a trade,

Soft Credit Pulls – a Win-Win-Win Opportunity in Sales and F&I

Shopping for a vehicle comes with all kinds of stressors for a consumer – some of which can affect their relationship with the dealer and

Whether for Halloween or a New Ride, Accessories Make the Difference

With Halloween quickly approaching, many people are starting to pick out their costumes. And more importantly, what accessories they need to elevate their look. As

tech reading someone's thumbprint

Protecting the Omnichannel Buying Experience with Effective Verification…

The US economy entering 2023 was much more strained compared to even the early days of the pandemic just a few short years ago. Inflation

Robot hand fist bumping a human hand in a collaborative way

The Benefits of AI: Perfecting the Chat-to-Sales Hand-off

Over the last year, artificial intelligence (AI) has made headlines; and although it’s not necessarily new, it’s worth revisiting every so often to really consider

3 Steps to Better Lead Generation

It’s no secret: cars are expensive these days. The average new car price is up almost five percent from where it was a year ago

Salesperson shaking couple's hands

Revitalize Your Sales Strategy: Transparency through the Transaction

You probably wouldn’t be working in sales if you didn’t have a stellar sales pitch. But, what if I told you the perfect sales pitch

Customer incoming message

There’s No Ghosting in Automotive

Have you or your sales team ever been ghosted by a customer? Being left with no response can be frustrating, especially when it can happen

Woman cleaning desk

Spring Cleaning: De-clunking and De-cluttering in F&I

A year in the life of a dealership is a long time, but it can pass quickly. Before you know it, another fiscal year begins,

Computer on left, couple looking at car on right

Operating Differently in Sales: How to Align the Online and In-Store…

Instead of simply adding online options and hoping for the best, you need to run your sales process differently so you can easily pivot between