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Sales and F&I

Topics and ideas for improving the car buying experience for customers online, in-store, or both.

Creating Consistency in Your Sales Experience: Connecting With Your OEM

Back in August, Nissan announced they were expanding their EV portfolio and making changes to their retail strategy. They want to align the OEM and

Don’t Wait Until It’s Too Late: 3 Common Compliance Issues to…

The automotive industry is dynamic and ever-changing, and so is compliance. State and federal regulations, along with best practices, are updated so frequently it can

The Art of Making Fast, Accurate, and Profitable Inventory Decisions

In the used vehicle world, speed and accuracy are the name of the game. Whether you’re bidding on cars at auction or working a trade,

Soft Credit Pulls – a Win-Win-Win Opportunity in Sales and F&I

Shopping for a vehicle comes with all kinds of stressors for a consumer – some of which can affect their relationship with the dealer and

Whether for Halloween or a New Ride, Accessories Make the Difference

With Halloween quickly approaching, many people are starting to pick out their costumes. And more importantly, what accessories they need to elevate their look. As

tech reading someone's thumbprint

Protecting the Omnichannel Buying Experience with Effective Verification…

The US economy entering 2023 was much more strained compared to even the early days of the pandemic just a few short years ago. Inflation

Robot hand fist bumping a human hand in a collaborative way

The Benefits of AI: Perfecting the Chat-to-Sales Hand-off

Over the last year, artificial intelligence (AI) has made headlines; and although it’s not necessarily new, it’s worth revisiting every so often to really consider

3 Steps to Better Lead Generation

It’s no secret: cars are expensive these days. The average new car price is up almost five percent from where it was a year ago

Salesperson shaking couple's hands

Revitalize Your Sales Strategy: Transparency through the Transaction

You probably wouldn’t be working in sales if you didn’t have a stellar sales pitch. But, what if I told you the perfect sales pitch

Customer incoming message

There’s No Ghosting in Automotive

Have you or your sales team ever been ghosted by a customer? Being left with no response can be frustrating, especially when it can happen