Parts and Service
Resources for boosting efficiency and maximizing profitability across the parts and service departments.
3 Ways to Help Technicians Work Smarter, Not Harder
Technicians aren’t satisfied with their jobs, and the industry is changing (but needs to change faster) to help keep them from leaving their bays and…
5 Things You Need in a Parts Scanner
We encounter barcode scanning almost daily in our lives. We see it at the grocery store, gas station, airport, and when we scan our phones…
Estimates, quotes, and the CARE method.
Your customers are comparing their dealership experiences to those with Amazon and every other simplified, digital purchasing experience they have. That’s the reality as we…
Laws To Follow When Texting in Service
How Texting Advances Your Service Department In the last decade, the number of texts sent across the board has increased by 7000%. Used by people…
See if you’re using this popular profit-increasing technique.
58 cents. Most people would not pay much attention to 58 cents if they saw it laying around. It would be considered pocket change or…
3 Ways to Stay Ahead of the Technician Shortage
We’ve heard it, we’ve seen it, and we are just getting started on this nationwide struggle. Right now, it’s harder than ever to find technicians.…
3 Ways to Help Service Advisors Save the Day
With vehicle sales expected to dip in 2019 as well as the next few years, it’s past time for dealers to start identifying and building…
Bridging the Gap: Identify New Sales Opportunities Between Service and the…
There’s a communication breakdown that’s been plaguing dealerships for years between the sales floor and the service department. When I say communication breakdown, what I’m…
Breathe New Life Into Your Service Marketing
Most dealers know the service department, with its steady flow of jobs and reliable revenue streams, serves as the financial backbone of the dealership. Vehicle…
Your Advisors Need to Stop Calling Customers
Alexander Graham Bell first patented the phone in 1876. Since then, the phone has gained a clearer signal, lost its wires, and turned into a…
