Dealership Wide
Passions, ideas, and opportunities for driving innovation and growth throughout your entire dealership.
Facing the Facts – and Misperceptions – about Gen Y
The facts about Gen Y and vehicle purchases are not encouraging. The lack of buyers under age 30 has been a conspicuous gap in the automotive…
Hiding in Plain Sight: What Dealers Don’t Know Can Hurt Them
When the dust settled from the initial data security breach at Target stores, the way the hackers got into the company’s network turned out to…
Automotive Retailing in the New Normal
When the dust settled after the flurry of automotive sales at the end of 2013, the industry had recorded another year of increasing vehicle sales-…
The “Costco Effect” – And Why Dealers Should Worry
A story aired on NBC News not long ago that confirmed what most dealers have observed over the past several years about car shoppers. But…
Help! I Need a Great Manager!
My articles the last two months have addressed some of the decision making issues dealerships face in the advertising and vehicle inventory areas. This month,…
Do You Know What You’re Getting Out of Your Advertising Dollar?
In my 12 years working in dealerships and now as a consultant, I’ve seen a few problems repeated over and over in dealership after dealership.…
Americans Are Driving Less; Should Dealers Worry More?
There’s a little discussed social trend that’s largely gone unnoticed and been masked somewhat by the surge in industry sales back to pre-recession levels. A…
