Top 10 Fuel Articles of 2018
- Top Ten articles of 2018.
- Tips and tricks to improve profits in 2019.
As 2018 comes to a close, Reynolds and Reynolds would like to wish you a happy New Year. To celebrate another year of improving automotive retail, we wanted to give you a closer look at what the most popular FUEL articles this year had to offer.
Our top stories impacted every department of your dealership, and included tips on how to better utilize the resources you already have in more profitable ways. Below are the articles dealerships found most helpful in 2018:
Increase dealership-wide efficiency by utilizing this tool to help your employees learn ERA-IGNITE hotkeys.
Don’t overlook the simple, helpful personalization features included in your software.
Payment processes all around you are becoming more efficient. Find out how you can keep up with new developments.
To win with accessories, you have to shift away from old-fashioned sales tactics.
Ensure you don’t have a gap in communication with an important service customer.
It costs at least five times more to attract a new customer than it does to keep one. Is your dealership doing everything it can to keep current customers coming back?
Dealers with the highest retention rates yield gross margins 3 – 4% higher than dealers with the lowest retention rates. What is your dealership doing to keep its talent?
The appointment scheduling process is a customer’s first impression of your dealership. Are you putting your best foot forward?
Learn how to drive positive customer experiences and keep service customers coming back.
Have you rightfully earned your customer’s trust? Your answer may be the reason your F&I penetration rate is dwindling.
We hope these articles help your dealership succeed as you ring in 2019 and for years to come.
Digital: the biggest trend in automotive retail. Everywhere you look, the conversation revolves around moving toward a digital process, connecting each area of the dealership.…