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The Pizza Playbook – What Ordering Pizza Teaches Us About F&I

Pizza in a pan

For as long as I can remember, my family had “pizza night” every week. Without fail, every Friday evening we’d all gather around the computer

NADA 2025: 3 Reasons Why Reynolds is the Most Excited We’ve Ever Been

Reynolds and Reynolds President, Chris Walsh, shares three reasons why he’s more excited for NADA 2025 than ever before.

Image of a virus.

Does your S-P-G have the F-L-U?

Are you service pricing guides fully utilized or have they come down with the flu?

Image of different facial expressions.

Breaking Down a Bad Customer Experience and How to Overcome It

How to Overcome Customer Experience Road Bumps in Your Service Drive

Couple Using Kiosk

3 Ways to Use Kiosks Outside Your Four Walls

When was the last time you bought movie tickets at the ticket booth? Or checked in for a flight at the counter? These are two

Service kiosk station

Kiosks and Service Advisors: The Perfect Pair

Kiosks. Everywhere you look today, you can find a kiosk nearby. Many people appreciate the convenience they can offer and the tech-savvy experience, but others

Man checking in at the airport via kiosk

Technology Trends: Self-Service Kiosks

More and more retailers are using technology that allows customers to check in and out quickly, without the need to meet with someone face-to-face. While

Mobile phone with QR code

QR Codes: The Mobile Movement Happening Now

QR (short for Quick Response) codes have been around since 1994; however, it wasn’t until almost three decades later they became more of a solution