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Is your sales team staying in tune?

Everybody enjoys a good musical performance. The singer producing an amazing melody on the microphone and the band backing them up with their instruments.  The

3 Reasons You Need a CRM in Your Service Drive

If you’re not currently using a customer relationship management (CRM) tool in your service department, you’re probably wondering if it’s worth having. I present the

Woman working at her computer

Configuring Posting Screens in ERA-IGNITE Accounting

If most of your day is spent posting to the journal, try starting in posting mode instead of starting in search mode.

Keep the Phone Ringing: Utilizing Your Phone System as Technology Evolves

The digital world is constantly changing, guided by new technology and evolving expectations from customers and businesses. But new technology doesn’t always mean eliminating old

Service advisor at desk answering phone

3 Ways to Eliminate Distractions for Your Advisors

Service managers, you know your advisors are busy. You know they play a pretty significant role in your success. In fact, nearly 75% of calls