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Year in Review: Ten Popular Stories from 2024

Take a look at the top Fuel articles and Connected episodes from 2024.

A Lesson in Process and Patience

It was my first Christmas Eve as a parent. Among the piles of brightly colored gifts, I was most excited to give my daughter the classic

NADA 2025: 3 Reasons Why Reynolds is the Most Excited We’ve Ever Been

Reynolds and Reynolds President, Chris Walsh, shares three reasons why he’s more excited for NADA 2025 than ever before.

three illustrated figures holding up a bullhorn with an text icon coming out of it

Dealer Success: Direct, Tangible, and Valuable Communication

Letters from happy dealers are our favorite reading material. Find a comfortable seat, fill up your coffee, and read on.

illustration on a man hugging his car

The Secret to Customer Retention

With little control over current inventory levels, you need to look closely at what a modern car buying process feels like from your customers’ perspectives

pumpkin, haunted house, bat, witch hat, and other Halloween icons

Are you Scaring Customers Away with These 4 Practices?

Halloween is a time when we enjoy getting a little bit scared, but when it comes to automotive purchases, your customers won’t be in the

hand holding a phone with an email reminder displayed on it

Service Marketing Scenarios: Why Automated Follow-Ups Work

A problem that seems to plague almost every service drive is what to do when customers decline the services recommended to them.

encrypted computer code

Why Cybercriminals Target Dealerships

Dealerships are prime targets for cyber attacks and many auto dealers fail to realize the gravity of this truth. Some consider cybersecurity as just another

Alphabet Soup with a spoon that has ABC in it

ABC’s of Dealership Marketing Pt. 2

In a continuation of our alphabet series, we’ll cover the final letters to ensure that your dealership’s marketing plan has everything it needs to create

Alphabet Soup with a spoon that has ABC in it

ABC’s of Dealership Marketing Pt. 1

There are consistent, essential elements of dealership marketing that you can use more or less of to get your desired results—they’re the ABC’s to any

cars for sale on a dealership lot

Struggling to Acquire Used Car Inventory? Marketing Can Help.

You don’t need to create a whole new game plan to find the used vehicles you want for your lot. Instead, you just have to