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For over a year now, low vehicle inventory has challenged dealers to think outside the box. Creativity is surely welcomed, but let’s not forget about

Scheduling appointments online

It should go without saying that one of dealers’ top goals for their business is sustainable, long-term profitability. While the day-to-day rush of dealership operations

New text message alert on mobile phone

A medium as simple as texting still drives customer experience. Make sure you're not only offering a texting option, but also sending the right texts.

Garbage bins

Have you had an experience as a first time customer that made you second guess doing business with that company? The customer experience is something

Streaming services

When was the last time you went to a movie theater for a new release? For many, it was pre-pandemic. This is for a couple