Chris Lykins
Articles by Chris Lykins:

The Rise of Parts-Running Robots
Between parts shortages, rising repair expectations, and growing backlogs, service departments today are being asked to do more with less. Time is a premium commodity,…

Year-End Strategies to Keep Customers and Employees Engaged
The closing months offer a pivotal time to strengthen relationships with those who matter most: your customers and your employees.

Going for Gold in Your Service Drive: Prioritize High-Mileage Vehicles
As the world tunes in to watch athletes strive for gold in the Olympics, your dealership can also aim for top performance in your service…

Sleighing the Reporting Game: Digitizing Your Business Office
The enchantment of the holiday season is undeniable. As the living room fireplace crackles with life, its warmth greets you with a cozy embrace. Fresh…