Business Office
Resources and tips for increasing efficiency and effective communications in the business office.
3 Steps to Fixing Broken Timekeeping Processes – and Why It Matters
When your business is as complex as the average dealership, with all its various moving parts working together to achieve profitability, it can be easy…
Errors Are Coming: The Problems with Manual Data Entry
Maybe you never considered how Game of Thrones could relate to your dealership. After all, there probably isn’t a throne, no one owns a fire-breathing…
Profit-Per-Employee: What are your employees making (or costing) you?
Have you ever spent half a day drowning in Excel spreadsheets, trying to use your information to get results? Data should work with you, not…
Servicing Charge Customers: How one dealership improved the experience.
When you think about the payment process at your dealership, you might think its status quo. However, when it comes to charge accounts, there is…
Drowning in Documents: Removing the Paper Weight
Remember when transactions were hand posted? What about when purchase orders, cash receipts, repair orders, and parts tickets were manually posted by reviewing the ‘accounting…
Time is on your side: Use reporting to get more done.
One of the problems you face is time. There isn’t enough of it, it moves too quickly, where did it even go? Here are three ways…
End of Year. . .The most wonderful time of the year?
The end of the year for most people involves spending time with family and gift-giving. But for those working in the office, it means something…
Better Reporting, Not Coffee, Will Amp Up Your Morning Routine
At the start of a typical day, you drive up to the dealership, walk to your office, and start sifting through information. You have a…
Don’t Spend Your Vacation Waterlogged
Imagine this scenario: You plan a vacation. You pack and prepare. You’re ready to relax. But do you? Or are you calling the dealership for…
Still Processing Deals in the Dark Ages?
There’s been a battle in your dealership since the dawn of time. It isn’t the haggling your sales staff go through with customers. It isn’t…