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Business Office

Resources and tips for increasing efficiency and effective communications in the business office.

Old time cards

3 Steps to Fixing Broken Timekeeping Processes – and Why It Matters

When your business is as complex as the average dealership, with all its various moving parts working together to achieve profitability, it can be easy

Man signing paper with feather

Errors Are Coming: The Problems with Manual Data Entry

Maybe you never considered how Game of Thrones could relate to your dealership. After all, there probably isn’t a throne, no one owns a fire-breathing

Money

Profit-Per-Employee: What are your employees making (or costing) you?

Have you ever spent half a day drowning in Excel spreadsheets, trying to use your information to get results? Data should work with you, not

Vehicle service lane

Servicing Charge Customers: How one dealership improved the experience.

When you think about the payment process at your dealership, you might think its status quo. However, when it comes to charge accounts, there is

Weight drowning man

Drowning in Documents: Removing the Paper Weight

Remember when transactions were hand posted? What about when purchase orders, cash receipts, repair orders, and parts tickets were manually posted by reviewing the ‘accounting

Business essentials

Time is on your side: Use reporting to get more done.

One of the problems you face is time. There isn’t enough of it, it moves too quickly, where did it even go? Here are three ways

Woman screaming

End of Year. . .The most wonderful time of the year?

The end of the year for most people involves spending time with family and gift-giving. But for those working in the office, it means something

Man looking tired

Better Reporting, Not Coffee, Will Amp Up Your Morning Routine

At the start of a typical day, you drive up to the dealership, walk to your office, and start sifting through information.  You have a

Man working on computer, sitting in inner tube

Don’t Spend Your Vacation Waterlogged

Imagine this scenario: You plan a vacation. You pack and prepare. You’re ready to relax. But do you? Or are you calling the dealership for

Man writing with feather pen

Still Processing Deals in the Dark Ages?

There’s been a battle in your dealership since the dawn of time. It isn’t the haggling your sales staff go through with customers. It isn’t