Enjoying what you’re reading? Sign up now.

Subscribe
Search

Visual Learner? ERA-IGNITE Now Has Help Videos

photo of keyboard with video play button
Article Highlights:

  • Help videos are available within ERA-IGNITE.
  • Recommend videos you find helpful to other employees.

Do you find it easier to learn something new from watching a video rather than reading an instruction manual?

Well you’re in luck.

New informative help videos are now available as part of the ERA-IGNITE v.24.25 release. You have access to over 200 that cover a variety of topics and tasks within the Accounting, Service, and Retail Management Intelligence applications. Examples include:

  • Changing customer information
  • Exporting a report to a PC or local network drive
  • Rolling an appointment to a repair order

The best part is they are available within ERA-IGNITE itself under Online Help, so you can access them quickly whenever you need them!

Here’s how:

1.) Click on Help (F1) from any ERA-IGNITE window.

2.) Select a video related to the screen you are currently in under Videos or click on Search All Help Videos.

Photo of online help screen 1

You can search the archive for a video you want to watch by Name/Keyword, Application, or Recommended Only. By highlighting a line, you can read a description of what the video is about and see any keywords that are related to that specific video.

Photo of online help screen 2

If there is a video you really like and want to share with others, you have the ability to recommend it. Simply click on the ‘Recommend’ hyperlink and enter the user IDs of those you want to share the video.

Photo of online help screen 1

Conclusion

Learning about your system doesn’t have to be time consuming or boring. These new videos are another option to help you and other employees quickly learn new features and topics within the system used every day.

For more information about software education and training, please visit the Reynolds Training Options page.

Share this Article

Product Planning, Reynolds and Reynolds

Gary Reinhardt is a Product Planning manager for Business Office and Reporting applications at Reynolds and Reynolds.

Related Articles:

Reconditioning vehicles and getting them to the front line as fast as possible is more important than ever.  It’s one of the few controllables surrounding

Streaming services

When was the last time you went to a movie theater for a new release? For many, it was pre-pandemic. This is for a couple

Best of Fuel 2021

2021 was a wild ride, so we’re taking a trip down memory lane to remind ourselves there is always light at the end of the

QPC F&I/Desking result screen with hot keys

This article was written by Justin S., a Software Education Representative. Are you new to ERA-IGNITE? Or maybe a more seasoned user, but want to