Now more than ever, customers expect fast service and simple processes from all of their purchases. With companies such as Amazon implementing one-click purchases, fast online retailing has become the standard customers expect. A slow process will cause customers to choose a different dealership to service their vehicles in order to save time.

Payment processes are often the most time-consuming parts of a transaction for your customer. In order to streamline this process, many dealerships are turning to Reynolds and Reynolds to provide cutting-edge solutions to age-old problems.

We spoke with employees from Uftring Automotive in Illinois about how they were able to transform their dealership’s payment process with an all-inclusive payment solution.

“In the past, we would have a jam at the cashier around five or six o’clock. With ReyPAY, our customers are literally in and out – 30 seconds to a minute max. I like how ReyPAY makes us more accommodating to our customers.” – Kevin Sullivan, Service Manager

“Before ReyPAY, Accounting was chasing down open ROs to reconcile credit card slips. Now everything is automated. ReyPAY is saving us at least thirty minutes per day.” – Patrick McKinley, Controller, CPA

“Implementing ReyPAY was really a simple process. We flipped a switch and within fifteen minutes we were up and running. It’s really simple and very easy to use.” – Patrick McKinley, Controller, CPA

Implementing a time-saving solution will cut costs for your dealership and save your customers time. Reynolds payment processing solution can help your dealership exceed customer expectations and help increase CSI scores. Happy customers can also become some of your best promoters by telling their friends about their great experience at your dealership. By improving the payment and refund process, both you and your customer win!

Related Articles: