Uftring Automotive’s Time Saving Solution
Article Highlights:
- Uftring Automotive would spend hours processing payments and refunds.
- ReyPAY® helps save time for employees and customers.
Now more than ever, customers expect fast service and simple processes from all of their purchases. With companies such as Amazon implementing one-click purchases, fast online retailing has become the standard customers expect. A slow process will cause customers to choose a different dealership to service their vehicles in order to save time.
Payment processes are often the most time-consuming parts of a transaction for your customer. In order to streamline this process, many dealerships are turning to Reynolds and Reynolds to provide cutting-edge solutions to age-old problems.
We spoke with employees from Uftring Automotive in Illinois about how they were able to transform their dealership’s payment process with an all-inclusive payment solution.
“In the past, we would have a jam at the cashier around five or six o’clock. With ReyPAY, our customers are literally in and out – 30 seconds to a minute max. I like how ReyPAY makes us more accommodating to our customers.” – Kevin Sullivan, Service Manager
“Before ReyPAY, Accounting was chasing down open ROs to reconcile credit card slips. Now everything is automated. ReyPAY is saving us at least thirty minutes per day.” – Patrick McKinley, Controller, CPA
“Implementing ReyPAY was really a simple process. We flipped a switch and within fifteen minutes we were up and running. It’s really simple and very easy to use.” – Patrick McKinley, Controller, CPA
Implementing a time-saving solution will cut costs for your dealership and save your customers time. Reynolds payment processing solution can help your dealership exceed customer expectations and help increase CSI scores. Happy customers can also become some of your best promoters by telling their friends about their great experience at your dealership. By improving the payment and refund process, both you and your customer win!
Share this Article
- Facebook
- Twitter
- LinkedIn
- Email
Senior Vice President, Marketing, Reynolds and Reynolds
Kasi Edwards is senior vice president of marketing at Reynolds and Reynolds. She is responsible for all marketing, including branding, advertising, communications, market research, and delivery of dealership marketing services. During her 23-year career with Reynolds, she’s built an accomplished background in sales, marketing, and product management.
Related Articles:
Making a Difference Far Outweighs Selling Cars
Meet Peter. Dealer principal at Peter Boulware Toyota in Tallahassee, Florida. Former all-American at Florida State and former Super Bowl XXXV champion with the Baltimore…
Inventory Insights from Wiesner of Huntsville
For over a year now, low vehicle inventory has challenged dealers to think outside the box. Creativity is surely welcomed, but let’s not forget about…
Retail Anywhere: Helping Dealers Across the Board
The automotive market is always evolving. Customers expect a top of the line buying experience not only at the dealership, but at home, the office,…
The Dealership’s Central Nervous System
When John Keohane, vice president of operations for Temecula Valley Buick GMC, thinks about what a DMS does for a dealership, “it’s the central nervous…