The best of 2017 according to you!
Article Highlights:
- Top 10 articles from 2017.
- Tips and tricks to improve profits in 2018.
As 2017 comes to a close, Reynolds and Reynolds would like to wish you a Happy New Year. To pay tribute, we wanted to give you another look at the Fuel articles you enjoyed most from 2017.
Our top stories impacted every department of your dealership, and included tips on how to use the resources you already have in new, more profitable ways. Below are the articles you found the most helpful from 2017:
1. Three Reasons Why You Overpay Your Worst People
Are your employees motivated by money, or focused on working their pay-plan? Learn the top three ways you are overpaying your employees.
2. What Hasn’t Changed for Car Dealers in 2017 and Why It’s Still Hurting Business
The employee-turnover tax and other self-imposed taxes can easily affect your bottom line. How can you prevent it?
3. Hire the Right Person: 4 Ways to Decode Body Language
Replacing an employee costs $82,500 on average. Take a look at how to read body language and hire successful employees from the start.
4. Four Ways to Prevent Salespeople From Leaving With Your Customers
Are customers following your business, or your salespeople?
5. How Open ROs Affect Your Service Department
Your dealership could be leaving itself vulnerable to several risks.
6. 4 Tips for Upselling in Fixed Ops
Help your customers feel involved in the process, and learn how to efficiently recommend services.
7. Three Easy Ways to Capture More Profit in Parts
How to capture more profit in your parts department without having to sell additional inventory.
8. True Stories: Some Dealerships Do Service Right, But Could Still Do It Better
How to turn recall customers into lifelong customers.
9. Learn More About Your Customers With the Customer History Screen
An easy step-by-step process to help you learn more about your customers using ERA-IGNITE.
10. Accessory Myth: I Have to Hire More People
Two best practices for using your existing staff to sell more accessories.
We hope these articles help your business succeed in 2018, and for years to come.
Share this Article
- Facebook
- Twitter
- LinkedIn
- Email
Senior Vice President, Marketing, Reynolds and Reynolds
Kasi Edwards is senior vice president of marketing at Reynolds and Reynolds. She is responsible for all marketing, including branding, advertising, communications, market research, and delivery of dealership marketing services. During her 23-year career with Reynolds, she’s built an accomplished background in sales, marketing, and product management.
Related Articles:
Do you have the support it takes to win?
Your dealership’s support should strengthen your team and help operations reach peak performance.
The Future is Here, and It’s Powered by AI
The world changed forever in 1983. Most people weren’t ready for the internet revolution. In 2025, we’re on the brink of another technological revolution.
NADA 2025: Working in a Winter Wonderland
This year's show proved that the auto industry can handle anything. If you couldn't make it, find out what happened in the Reynolds booth.
NADA… the Catalyst for 2025: What’s Ahead for Reynolds
With the NADA show now behind us, take a peek at where Reynolds is headed this year.