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Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,

More and more retailers are using technology that allows customers to check in and out quickly, without the need to meet with someone face-to-face. While

If numbers, data, and equations excite you, you might work in the business office. Day in and day out, you live in a world of

Online retailing surged in 2020, no surprises there. It’s now a huge part of every sales conversation, as more consumers want pieces of the typical