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In the meantime, here are a few of our most recent articles to get you started…

Operating Differently in Service: Expanding Capacity with the Techs and…

Three ways you can improve your service efficiency to manage increasing customer expectations and technician shortages.

Computer on left, couple looking at car on right

Operating Differently in Sales: How to Align the Online and In-Store…

Instead of simply adding online options and hoping for the best, you need to run your sales process differently so you can easily pivot between

The 5 Ws to Paint the Recon Picture

When you’re not asking the right questions, you can’t get a full picture of your reconditioning process.

Couple talking

Rapport: The Gateway to Retention

Picture this: a customer comes in to your store to buy a vehicle, they find the one they want, they go through the entire process