System Tips
Clean Up Repair Orders to Avoid Problems
You have hundreds, maybe even thousands, of repair orders (ROs) moving through the service department each month. It’s possible some have slipped through the cracks…
Track Service Exceptions Daily to Protect Your Bottom Line
Question: What can you do in the next two minutes that will give you a detailed view of what is really going on in service? Answer: Run…
Speed Up Your Physical Inventory with Bin Location Reports
It’s that time of year – physical inventories. To help the process go much smoother, a quick list of the bin locations and the parts…
Using 1980s Functionality Today
In the second of our two part series on the transition to Dynamic Reporting, I want to shift the focus to functionality. One of the…
End of Year. . .The most wonderful time of the year?
The end of the year for most people involves spending time with family and gift-giving. But for those working in the office, it means something…
Transitioning to Dynamic Reporting: What You Need to Know
By now, you’ve probably started making the change from Report Generator to Dynamic Reporting. We are committed to helping you make that change. In the…
One Button Help: Learn About Any Field Fast
Have you ever skipped over a field in ERA-IGNITE because you didn’t know what the field was? The F1 Help feature follows you everywhere you…
Track Your Contracts in Transit With the Heat Sheet
When working car deals, one of the most important things to keep track of is your contracts in transit. When using the Heat Sheet feature…
Better Understand Computer Assisted Instruction Assignments
Computer Assisted Instruction (CAI) courses are automatically assigned to dealership employees based on the ERA-IGNITE screens and functions they can access. As a manager or system…
Learn More About Your Customers with the Customer History Screen
When you’re working a deal with customers, or if you’re getting ready to present in F&I, it’s good to know what kind of history they…
