Parts and Service
Resources for boosting efficiency and maximizing profitability across the parts and service departments.
Your Fixed Operations Department’s Right-Hand Man
Every fixed operations department needs a right-hand man to help assist in completing tasks.
Kiosks and Service Advisors: The Perfect Pair
Kiosks. Everywhere you look today, you can find a kiosk nearby. Many people appreciate the convenience they can offer and the tech-savvy experience, but others…
How Can You Create More Time in Service?
Take a second and think about how you are measuring time in your dealership. Are you wasting it or saving it?
The Grinch Who Stole Service Revenue
It’s that time of year when Dr. Seuss’ iconic character makes his annual re-emergence in the classic 1966 cartoon How the Grinch Stole Christmas. As…
The Service Experience Domino Effect
Everyone knows what the ideal customer experience in the service department looks like: quick, convenient, and transparent. Customers expect the focus to be on them,…
Technology Trends: Self-Service Kiosks
More and more retailers are using technology that allows customers to check in and out quickly, without the need to meet with someone face-to-face. While…
3 Ways Hang Tags Can Improve Inventory
Dealerships across the nation are facing the same new and used vehicle inventory challenges due to a perfect storm of chip manufacturing shortages and a…
QR Codes: The Mobile Movement Happening Now
QR (short for Quick Response) codes have been around since 1994; however, it wasn’t until almost three decades later they became more of a solution…
Liabilities Putting Your Service Department At Risk
In a world where everything can be done securely at our fingertips, why do we continue to spend time doing tasks manually that open ourselves…
Technology: Not a Quick Fix, but a Piece of the Process
In 1918, the United Kingdom painted the first separating lines on the roads due to high accident rates.
