Enjoying what you’re reading? Sign up now.

Subscribe
Search

Sean O’Connor

Reynolds Consulting Services

Sean has 11 years of in-dealership experience working in various roles for Fixed Operations. He joined the Reynolds Consulting Services team in 2013 so that he could help improve dealership processes and system utilization. He consults on CRM processes, Retail Sales Operations, and Fixed Operations.

Articles by Sean O’Connor:

Look at the number of customers who visit your parts and service departments each day. Now compare that number with your sales floor traffic. Most

Picture this: You arrive at a hotel after a long day of travel.  It’s well past midnight and you find yourself alone in a quiet