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Mark Vehling

Reynolds Consulting Services

Mark has 21 years of automotive retail experience all in managerial positions at various dealerships. He joined Reynolds Consulting Services in 2012 and is qualified to consult on CRM processes and Retail Sales Operations.

Articles by Mark Vehling:

How often do customers leave your dealership to shop elsewhere because your pre-owned vehicle selection wasn’t quite right for them? When these situations occur, do you

Take a look at your showroom floor… there is probably a handful of customers sitting down ready to purchase a vehicle. How many of them do

A dealership’s pricing method rarely coincides with a customer’s desired price point. The main reason: dealerships don’t base their prices on market data! Dealers often