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Jennifer McReynolds

Software Education, Reynolds and Reynolds

Jennifer McReynolds has worked in Software Education over 15 years. In addition to overseeing the training of her instructors, Jennifer reviews and updates course materials to match recent software changes.

Articles by Jennifer McReynolds:

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Starting the Work Day Just Got Simpler

Without the first cup of coffee, starting the day off at work can be hard, especially for a manager. With voicemails, emails, customers coming in

Repair Order Billing screenshot

Clean Up Repair Orders to Avoid Problems

You have hundreds, maybe even thousands, of repair orders (ROs) moving through the service department each month. It’s possible some have slipped through the cracks

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Track Service Exceptions Daily to Protect Your Bottom Line

Question: What can you do in the next two minutes that will give  you a detailed view of what is really going on in service? Answer: Run

Dynamic Reporting Display screenshot

Speed Up Your Physical Inventory with Bin Location Reports

It’s that time of year – physical inventories. To help the process go much smoother, a quick list of the bin locations and the parts

Help

One Button Help: Learn About Any Field Fast

Have you ever skipped over a field in ERA-IGNITE because you didn’t know what the field was? The F1 Help feature follows you everywhere you

Heat Sheet Code

Track Your Contracts in Transit With the Heat Sheet

When working car deals, one of the most important things to keep track of is your contracts in transit. When using the Heat Sheet feature

Deals

Learn More About Your Customers with the Customer History Screen

When you’re working a deal with customers, or if you’re getting ready to present in F&I, it’s good to know what kind of history they

Woman typing on keyboard

Converting Query Builder Files for Use in Dynamic Reporting

Reynolds has created a new reporting solution called Dynamic Reporting. It is a more robust and secure tool for creating and exporting reports. Because of

ERA-IGNITE Keyboard Shortcuts

ERA-IGNITE Keyboard Shortcuts (With Printable Reference Sheet)

Keyboard shortcuts can do wonders for your everyday tasks. Below are the most common shortcuts you can use to speed up your work in ERA-IGNITE.

Training

Need CPE Credits for Your CPA? Get Them Through ‘Net Classes

Editor’s Note: This article was updated on October 11, 2016 with new class information.   Are you looking to get a few more CPE credits this