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Jeff Adams

Product Planning, Reynolds and Reynolds

Jeff Adams is a Product Planning manager for Service applications at Reynolds and Reynolds.

Articles by Jeff Adams:

We all agree business in the front end over the last few years has been impressive with new car sales reaching over 17 million units.

This is the second article in a three part series to help you determine whether your dealership is as efficient and streamlined as possible when it comes

This is the first article in a three part series to help you determine whether your dealership is as efficient and streamlined as possible when it comes

Automotive dealerships are competing more and more with independents for business, making service retention crucial. With vehicle sales declining, dealerships must attract and capture more service

Editor’s Note: This article was written by guest author Jordan Collins, who was an intern in the Reynolds Marketing Communications department. Jordan is a 4th

I hear it all the time, “parts is partsthere’s not a whole lot we can change about our processes back there.” Not true. With automotive

People hate waiting. With overnight shipping, fast food, and quick lube centers, customers expect results in a hurry. Yet, they come to your service department only

I have a friend whose entire extended family has been going to the same repair shop for over 15 years. Every member of his family

I’m a walker. Sometimes I walk slowly – a “wander and ponder” as I like to say. Those walks are for when I have a

Here’s a question: if you found an advertising strategy that would instantly double the traffic in your service drive, would you do it? Your initial