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I don’t have to tell you every dollar counts in this business, and for years, the cost of capital and the cost of inventory have

There’s a communication breakdown that’s been plaguing dealerships for years between the sales floor and the service department. When I say communication breakdown, what I’m

Most dealers know the service department, with its steady flow of jobs and reliable revenue streams, serves as the financial backbone of the dealership. Vehicle

If you pick up a report listing the most successful dealerships nationwide, nearly each one would identify success based on revenue. When I sit down

Every seller wants the new buyer – Samsung wants the Apple customer, UnderArmor wants the Nike customer, and Burger King wants the McDonald’s customer. And

One of the key struggles I continue to hear from dealers is the inability to attract and retain employees. Turnover has become a normal part

What is predictive analytics? Simply put, it’s the use of data to identify the likelihood of future outcomes based on historical data. I like to

Do you know the Dirty Dozen? Back in the summer of ‘67, when muscle cars roamed the streets and 8–track tapes were the hot way

Recently, we shared an article about five ways employee theft can occur at a dealership. While it’s important to implement processes to protect your dealership,

SEMA recently published its latest market report with a lot of new findings. The most exciting finding is that the accessory industry garnered an extraordinary $42.92