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Digitization has created new dealership efficiencies and improved processes. However, one area that has resisted the digital change is funding a deal. When you submit

Inventory time is here. It’s a good idea to return your dirty core inventory to the supplier so money isn’t just sitting on your shelves.

This year’s NADA Show will be hosted in San Francisco, famously known for being the only city in the country with rolling Historic Landmarks. It

Generating new opportunities is the most important job of the business development center. If you’re not running it correctly, you’ll miss out on numerous opportunities for your

In the last article of our series on Contact Management, I’m going to discuss creating and sending attractive emails. Two key components of successful email

One challenge facing automotive retailers that has proven to be a very tough nut to crack is high turnover rates among 20-and-30-something Generation Y’ers (a.k.a. Millennials). By

How will you make profit in other areas of your dealership if vehicle sales decline? This is a question you need to ask every day. Now is

It’s hard to imagine someone in your dealership stealing from you, but for many dealers that’s reality. We all believe we can trust our employees and

In a world filled with technology, customers expectations have evolved. They demand quick, digital, and personalized. When your customers make it to F&I, are you

There are less than 100 days until Christmas, and even fewer until Halloween, Thanksgiving, and Black Friday. The holiday season is quickly approaching, bringing with it an