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With 67% annual turnover among salespeople, your dealership needs to focus on employee satisfaction and retention. From the very start and throughout their career, push

Picture this: you wake up tomorrow morning and discover your credit score has dropped significantly due to multiple hard inquiries from lenders you don’t remember

Each department of your dealership is a piece of a jigsaw puzzle. Finding a way to make the pieces fit together means information wouldn’t stay

Have you heard of Wegmans? They’re a grocery chain in the northeast that has been named America’s favorite grocery store for three years in a

How Texting Advances Your Service Department In the last decade, the number of texts sent across the board has increased by 7000%. Used by people

58 cents. Most people would not pay much attention to 58 cents if they saw it laying around. It would be considered pocket change or

Consumers demand more from a purchase than ever before. A purchase is no longer just a transaction, it’s an experience. It starts when they Google

Last year, we gave you 10 tips to handling inbound phone calls. If you’ve implemented any of these changes in your dealership, you should be

We’ve heard it, we’ve seen it, and we are just getting started on this nationwide struggle. Right now, it’s harder than ever to find technicians.

When your business is as complex as the average dealership, with all its various moving parts working together to achieve profitability, it can be easy