By Joyce Auldridge
Hoyte Dodge Chrysler Jeep
I’ve been in the business office at Hoyte for over 20 years and have used a variety of systems, including ADP and Reynolds. Now I’m using the new Reynolds system, ERA-IGNITE, because it makes my job easier and helps me to be more efficient.
With ERA-IGNITE, I no longer have to rely on what Sales tells me. Previously, the only way I could reconcile the number of sales and grosses was by comparing Sales’ spreadsheet to mine. With ERA-IGNITE and Retail Management Intelligence, I can customize my Dashboard and pull these figures up side-by side immediately.
In addition, I have customized other reports and saved them to my “RMI Favorites” to review daily. The ease of accessing information in ERA-IGNITE is 400% better!
Not only am I thrilled about the reporting, but also the improvements to accounting. I have the ability to add remarks to my schedules which eliminates the need to pull folders. For example, I can now add notes to my deal receivables and review unpaid balances.
If it wasn’t for this feature I might have pulled the same folder three times in a single month. As a result, I’m able to research issues more quickly, which significantly increases my productivity.
The ease of movement and accessibility of information is by far more superior to anything I’ve used before. I can’t tell you how many keystrokes I have saved and how much faster I can finish my work using ERA-IGNITE.