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Sales and F&I

From meeting quota to holding gross, articles to help anyone working in sales.

When a friend of mine bought her car a few months ago, her mind was set on financing the purchase through her bank. She has

Research states that it costs at least five times more to attract a new customer than it does to keep one (Harvard Business Review, 2014). That’s

In 2000, only 54% of new car buyers used the Internet to aid in the shopping process, according to a J.D. Power and Associates Whitepaper. The

Are you searching for proven methods to bring in new sales? Look no further than your service waiting area. Customers with more service visits over

I once visited a dealer experiencing tremendous loss when he took his aged inventory to the auction. He couldn’t figure out what the issue was

We’ve all been there before—you have a prospect in front of you, ready to buy a new car. While you may have initially thought this

Picture this: You just took a five-year-old vehicle in on trade. You cleaned it out, fixed it up, washed it, and put a price tag

Technology, computers, tablets, cell phones… these advancements are changing the way your customers shop, buy, and service with your dealership. They are also changing the

Old-school pressure tactics may have worked years ago, but not anymore. Car shoppers walk into your dealership with a lot of information and want a

Generation Y ranges from ages 18-35, putting them in a good position to buy no matter what stage of life they’re in. A new high