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Sales and F&I

From meeting quota to holding gross, articles to help anyone working in sales.

Millennials are leasing: 29 % of all car purchases by millennials in 2015 were leases. The percent of millennials who are leasing is up 46%

You know the old adage, “you don’t know what you don’t know?” That applies to car buyers as well. Most shoppers are intent on purchasing the

With nearly two-thirds of Americans owning a smartphone and 90% owning some sort of cellphone, text messaging has become a regular form of communication. We’ve

The accessories market is a hot topic right now for dealerships. With less profit coming from the actual car sale, how are you going to

Webster’s defines defection as “withdrawing support or help despite allegiance or responsibility.” How many times has your sales team experienced customer defection during price negotiations?

Used cars remain popular among car buyers. In fact we saw a 5.6% increase in vehicles sold in the retail used market in 2015. Sticker prices are

I’ve had the fortunate opportunity to work with hundreds of dealerships on their accessory initiatives and processes. Some of these dealerships only sell a few

When a friend of mine bought her car a few months ago, her mind was set on financing the purchase through her bank. She has

Research states that it costs at least five times more to attract a new customer than it does to keep one (Harvard Business Review, 2014). That’s

In 2000, only 54% of new car buyers used the Internet to aid in the shopping process, according to a J.D. Power and Associates Whitepaper. The