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Sales and F&I

From meeting quota to holding gross, articles to help anyone working in sales.

With 67% annual turnover among salespeople, your dealership needs to focus on employee satisfaction and retention. From the very start and throughout their career, push

Picture this: you wake up tomorrow morning and discover your credit score has dropped significantly due to multiple hard inquiries from lenders you don’t remember

49% of prospects are walk-ins1. That means half the people coming to your store do not have an appointment and haven’t given you any information

If you aren’t selling cars from your service lane, you aren’t selling enough cars. Your best customers are already in your dealership, specifically in for

Have you heard of Wegmans? They’re a grocery chain in the northeast that has been named America’s favorite grocery store for three years in a

Maybe you never considered how Game of Thrones could relate to your dealership. After all, there probably isn’t a throne, no one owns a fire-breathing

We all know shoppers seek transparent, hassle-free experiences with faster transaction times. Why do you think so many people shop online and even subscribe to

There’s a communication breakdown that’s been plaguing dealerships for years between the sales floor and the service department. When I say communication breakdown, what I’m

I don’t have to tell you every dollar counts in this business, and for years, the cost of capital and the cost of inventory have

If you pick up a report listing the most successful dealerships nationwide, nearly each one would identify success based on revenue. When I sit down