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Sales and F&I

From meeting quota to holding gross, articles to help anyone working in sales.

The second accessory myth I hear dealership owners say about offering vehicle accessories to their customers is “my customers aren’t buying accessories so why should I

Every successful dealership embraces the basic selling techniques and processes to sell cars. The better you follow them, the more you will experience higher closing ratios,

Accessory Myth #1: To add an accessory department, you would have to hire more people. One of the first concerns I hear when I talk about accessories

According to NADA, salespeople in the automotive industry have a turnover rate of 72%. That’s 38% higher than the turnover rate for other industries. Why is

It’s what I like to call the glasses revelation. When I was in junior high I noticed I couldn’t see the board without squinting. After

Digital marketing is a crucial part of how dealers capture customer attention and attract people to the dealership. But, with all of the digital channels

Some will say appraising a vehicle is one of the easier jobs within a dealership. “All you have to do is look in the book

“Scientia potentia est.” When translated from its Latin origins, this phrase takes the more familiar meaning, “knowledge is power.” Your customers have capitalized on that

When you’re working a deal with customers, or if you’re getting ready to present in F&I, it’s good to know what kind of history they

In August 2016, Amazon launched Amazon Vehicles, a vehicle research portal and automotive community for car shoppers. Many automotive media stories have discussed the potential