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Sales and F&I

From meeting quota to holding gross, articles to help anyone working in sales.

Customers are continuously demanding better buying experiences. The Salesforce State of the Connected Customer report says 56% of customers actively seek to buy from the

As vehicle profit margins shrink, your dealership needs to increase revenue to stay successful. This means selling more vehicles more profitably, scheduling more service appointments,

Digitization has created new dealership efficiencies and improved processes. However, one area that has resisted the digital change is funding a deal. When you submit

How do you sell accessories? This isn’t a trick question or the intro to Sales 101. It’s a legitimate query, and for dealers, having a

Generating new opportunities is the most important job of the business development center. If you’re not running it correctly, you’ll miss out on numerous opportunities for your

In the last article of our series on Contact Management, I’m going to discuss creating and sending attractive emails. Two key components of successful email

One key challenge all dealers face is how to connect with today’s consumer. Consumers are all about personalization. In fact, think about your family’s phones.

We all know dealerships have a high employee turnover rate throughout every department. According to Automotive News, the sales department has one of the highest with

In this industry, if you’re not pulling out all the stops to grow net profits and maximize your customer wallet share on every transaction, you’ll

It’s something the industry knew was coming for several years now, and whether your dealership is ready or not, it’s here. It’s the closing profit