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Sales and F&I

From meeting quota to holding gross, articles to help anyone working in sales.

Generating new opportunities is the most important job of the business development center. If you’re not running it correctly, you’ll miss out on numerous opportunities for your

In the last article of our series on Contact Management, I’m going to discuss creating and sending attractive emails. Two key components of successful email

One key challenge all dealers face is how to connect with today’s consumer. Consumers are all about personalization. In fact, think about your family’s phones.

We all know dealerships have a high employee turnover rate throughout every department. According to Automotive News, the sales department has one of the highest with

In this industry, if you’re not pulling out all the stops to grow net profits and maximize your customer wallet share on every transaction, you’ll

It’s something the industry knew was coming for several years now, and whether your dealership is ready or not, it’s here. It’s the closing profit

How often do customers leave your dealership to shop elsewhere because your pre-owned vehicle selection wasn’t quite right for them? When these situations occur, do you

In today’s fast-paced world, consumers want quick buying experiences that give them exactly what they need. But a fast car buying experience does not always equate

Many dealerships would agree, the most obvious benefit to selling accessories is the profit potential. You might even be able to picture the added OEM bonus money

Our fifth and final accessory myth is a major deterrent when it comes to setting up an accessory department… “I don’t need to sell accessories; we