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Dealership Wide

Issues that affect anyone working in an automotive dealership.

In this episode of Reynolds’ new video podcast, Connected, we discuss how many departments in your dealership – sales, service, and BDC – can take

In this episode of Reynolds’ new video podcast, Connected, Josh Allen, vice president of sales at Naked Lime Marketing, addresses some of dealerships’ top concerns

Welcome to Reynolds and Reynolds’ video podcast, Connected. This series allows all of us to stay connected and work together to navigate through the industry’s

Employee turnover is something dealers have to combat on a daily basis and it is expensive. According to the annual NADA Dealership Workforce Study, every

The telephone is the original customer relationship management (CRM) tool. A poorly handled phone call can quickly cost your dealership a customer. Conversely, a more

I had the pleasure of moderating a discussion at DrivingSales’ President’s Club, held in New York City. I always enjoy participating in industry conferences and

What’s a place you call or visit often? Your hairdresser, your pets’ groomer, your insurance agent, your gym? They know you, right? They know your

The Big Game is the most watched television event of the year, and it’s just a few weeks away. Of course, OEMs are spending millions

It’s December already? Where did the time go? 2019 is almost over but before we look forward to 2020, let’s look back on the most

Each department of your dealership is a piece of a jigsaw puzzle. Finding a way to make the pieces fit together means information wouldn’t stay