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Dealership Wide

Issues that affect anyone working in an automotive dealership.

In a recent study published by dealerrefresh.com, a whopping 93% of customers surveyed said their salesperson did not take them on a service walk during

I recently wrote an article about the difficulty of searching for a new technology vendor. I realized many dealerships might not be ready for an overhaul, they

Every day you set out to manage the best service department possible. That means focusing on customer service, managing your staff, and planning strategically to

By now, you know social media is a great way to promote your dealership online and get your name out there. You’re probably even using Facebook or

There were signs in 2016 hinting at what’s to come in the industry. We saw the decline, although modest, start to creep in. Historically, automotive

It was 1917 when the National Automobile Dealers Association was founded to fight a five percent luxury tax on automobiles proposed by Congress. How ironic,

Editor’s Note: This article was written by guest author Brett Slaughenhaupt, who was an intern in the Reynolds Marketing Communications department. Brett is a 3rd year English student

Taking the first step in looking for a new technology provider is difficult. Even more difficult, making sure you ask the right questions and take

Take a step back and look at how much paper is controlling your dealership. Every deal you complete involves nearly 39 feet of paper. When

Everyone gets the same 24 hours in day, but how are some people able to accomplish more than others in that same time frame? Better